Frequently Asked Questions

Everything you need to know about your Dutch Bros Shop order

How can I track my Dutch Bros merchandise order?

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your package's journey to your doorstep.

What is your return policy for apparel and accessories?

We accept returns on unworn, unwashed items in their original packaging within 30 days of purchase. Please note that coffee beans and food items are final sale for safety and quality reasons.

Do you ship coffee beans internationally?

Currently, the Dutch Bros Shop ships within the United States and to select international territories. Shipping rates and delivery times vary based on your location and will be calculated at checkout.

Are Dutch Bros coffee pods compatible with all brewing systems?

Our single-serve pods are designed to be compatible with most Keurig® K-Cup® brewing systems. Please check the specific product description for detailed compatibility information.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like Apple Pay, Google Pay, and PayPal.

How do I ensure the freshness of my coffee delivery?

We roast in small batches and ship frequently to ensure you receive the freshest beans possible. For maximum flavor, we recommend storing your coffee in a cool, dark place in an airtight container.