Dutch Bros Shop Returns & Exchanges

We want you to love your Dutch Bros gear as much as your morning coffee, so we offer returns on unworn apparel and unused merchandise within 30 days of purchase. Please note that for safety reasons, all coffee beans, pods, and food items are final sale and cannot be returned.

1

Check Eligibility

Ensure your item is unused, in its original packaging, and not a perishable food or beverage product.

2

Initiate Your Return

Visit our online return portal with your order number and email address to print a prepaid shipping label.

3

Pack and Ship

Securely pack your items and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our crew inspects the return, we will issue a refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing